Privacy Policy

Happy Tails Tree Farm

Effective Date: September 22, 2026

Happy Tails Tree Farm ("Happy Tails," "we," "us," or "our") is a family owned and operated tree farm growing and supplying field-grown Royal Palms and other palm varieties in South Florida. This Privacy Policy explains what information we collect when you contact us, request a quote, or interact with our website, social media pages, and advertisements, and how we use, share, and protect that information.

Information We Collect

When you contact us through our website, submit a quote request form, call or text us, or respond to one of our ads (including Facebook and Instagram lead forms), we may collect:

• Your full name
• Phone number
• Email address
• Property address or general delivery location
• Details about the trees or quantity you're interested in and your project timeline
• Any other information you choose to share with us in a message or form

If you visit our website, we may also automatically collect basic technical information such as your browser type, device type, and pages visited, typically through standard analytics and advertising tools.

How We Use Your Information

We use the information you provide to:

• Respond to your quote request or inquiry
• Schedule delivery and professional installation of the trees you purchase
• Follow up by phone, text, email, or message regarding your order or project
• Send occasional updates or offers about our inventory, where permitted
• Improve our website, advertising, and customer service

We do not use your information for any purpose unrelated to providing and marketing our tree farm's products and services.

How We Share Your Information

We do not sell your personal information. We may share information in limited circumstances:

• With Meta (Facebook/Instagram) when you submit a lead form through one of our ads — Meta's use of that information is governed by Meta's own Data Policy
• With service providers who help us operate our business (for example, scheduling, CRM, delivery, or communication tools), who are only permitted to use your information to help us serve you
• If required by law, or to protect the rights, safety, or property of Happy Tails, our customers, or others

Data Retention

We keep your information for as long as needed to respond to your inquiry, complete any orders or installations you request, and maintain reasonable business records, after which it is deleted or securely archived.

Your Choices and Rights

You can ask us to:

• Tell you what information we have about you
• Correct inaccurate information
• Delete your information, unless we're required to keep it for legal or recordkeeping purposes
• Stop contacting you for marketing purposes

To make any of these requests, contact us using the information below. Residents of California and other jurisdictions with specific privacy laws may have additional rights under those laws; we will honor applicable requests consistent with those laws.

Cookies and Advertising

Our website and social media pages may use cookies or similar technologies, including those provided by Meta and other advertising platforms, to help us understand how visitors use our site and to measure and deliver our ads. You can control cookies through your browser settings and manage ad preferences through your Facebook or Instagram account settings.

Children's Privacy

Our services and website are intended for adults seeking landscaping and tree products. We do not knowingly collect information from children under 13.

Security

We take reasonable measures to protect the information you share with us, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our website or services after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: